Privacy Policy

1. Scope

This policy applies to personal information processed through the Ququ mobile app and related features. It covers both active user submissions and technical metadata generated during app operation.

2. Information We May Collect

• Account and contact data: Data you provide, such as email or profile identifiers, where applicable.
• Device and app diagnostics: Device model, operating system version, crash logs, and performance metrics.
• Usage data: Feature interactions, session events, and preference-related settings.
• Purchase records: Transaction metadata from app store purchase systems when in-app purchases are used.

3. How We Use Information

• To deliver app functionality and requested features.
• To maintain security, detect abuse, and prevent fraud.
• To improve product quality, reliability, and user experience.
• To comply with legal obligations and handle lawful requests.

4. Legal Bases and Consent

Depending on jurisdiction, processing may rely on user consent, contractual necessity, legitimate interests, or legal obligations. Where consent is required, you may withdraw consent subject to technical and legal constraints.

5. Sharing and Disclosure

We do not sell personal information in a manner prohibited by law. We may share limited information with service providers that support app operations, payment processing, analytics, fraud prevention, and legal compliance, under contractual safeguards.

6. International Compliance Notes

This policy is structured to support legal expectations across multiple jurisdictions, including California (United States), Canada, Singapore, and Australia.

• California: We provide transparency and pathways for eligible access, deletion, correction, and opt-out style requests where required by applicable law.
• Canada: Data handling follows consent and reasonable-purpose principles under applicable privacy standards.
• Singapore: Processing follows notice, purpose limitation, and protection principles consistent with local privacy obligations.
• Australia: Collection, use, disclosure, and security measures are managed to align with privacy principles and consumer rights expectations.

Where local mandatory law grants additional rights, this policy is interpreted to preserve those rights.

7. Data Retention

We retain personal information only for as long as necessary for the purposes described here, or as required by law, accounting, dispute resolution, or enforcement needs.

8. Data Security

We apply administrative, technical, and organizational safeguards designed to reduce unauthorized access, loss, misuse, or alteration. No method of transmission or storage is guaranteed to be fully secure.

9. Children and Minors

If we become aware that personal data has been collected from children in violation of applicable law, we will take reasonable steps to delete or de-identify such data.

10. Your Rights and Requests

Subject to local law, you may request access, correction, deletion, data portability, or restriction of processing. You may also object to certain processing activities.

Submit requests by emailing Ququ-yb@163.com. We may need to verify identity before processing requests.

11. Policy Updates

We may revise this Privacy Policy periodically. Changes become effective on the published effective date unless another date is expressly stated.

12. Contact

For privacy questions, complaints, or data requests, contact Ququ-yb@163.com.